FAQ

Straight answers to roofing questions.

The questions we hear most, answered plainly — including the ones about cost and insurance that most roofers avoid in writing.

Getting started

What happens after I request an estimate?

Someone from our office calls you back to confirm the address, understand what you need, and set a visit time. On site, we inspect the roof and attic, then send a photo report and written line-item scope. There is no obligation at any point.

Do you charge for estimates?

Estimates for repair, replacement and storm damage are free. Some specialized reports — for example a detailed pre-purchase inspection or a commercial moisture survey — are quoted up front before we schedule.

Which parts of Texas do you serve?

We focus on Dallas–Fort Worth, Houston and the Gulf Coast, Austin and Central Texas, and San Antonio and the Hill Country, and take projects elsewhere in Texas case by case. Enter your ZIP code on the estimate form and we’ll confirm.

Do I need to be home for the inspection?

For roof-only checks, no — but we need attic access for a complete inspection, so most homeowners are there for part of the visit.

Cost & estimates

How much does a new roof cost?

It depends on roof size, pitch, complexity, number of layers, deck condition and material. We don’t quote from satellite photos; after an on-site visit you get a line-item estimate that shows how each of those factors affects the price.

Why do roofing quotes vary so much?

Usually because they don’t include the same things. Compare underlayment type, ventilation work, flashing replacement, drip edge, decking allowances and warranty terms line by line. Our estimates are written so that comparison is easy.

What if you find more damage once work starts?

The most common hidden item is rotten decking. Its per-sheet price is written into your contract up front, and we photograph and call you before replacing anything. Anything else outside the scope is discussed and approved by you in writing first.

Do you offer financing?

We don’t offer in-house financing at this time. Many homeowners use a home equity line or their insurance settlement; we’re happy to structure the payment schedule around a claim.

Storms & insurance

Will my insurance pay for a new roof?

Only your insurer can determine that. Coverage depends on your policy, the cause of damage and your deductible. We document the condition of your roof so the decision is based on clear evidence.

Can you waive or cover my deductible?

No. Texas law prohibits contractors from waiving, absorbing or rebating a deductible, and insurers can ask for proof that it was paid.

Can you negotiate with my insurance company for me?

Texas law doesn’t allow a roofing contractor to act as a public adjuster. We can meet the adjuster on your roof, share our documentation, and provide a line-item scope, but the claim conversation is between you and your insurer.

How soon after a storm should I have my roof checked?

Within a few weeks is ideal. Prompt documentation helps connect damage to a specific storm, and policies have reporting deadlines.

During the project

How long does a roof replacement take?

Most single-family shingle roofs take one to three working days on site. Large, steep or complex roofs and metal installations take longer. Weather can shift the schedule.

Will you protect my yard and landscaping?

Yes. We tarp beds and AC units, protect siding where debris falls, and run magnetic sweeps for nails each day.

Is my home exposed if it rains mid-project?

We remove only what can be dried in the same day. At the end of each work day the roof is covered with underlayment or tarps.

Who do I contact during the job?

Your project lead — the same person who scoped your roof. You’ll get their direct number at the start.

Materials & lifespan

How long will my roof last?

In Texas, heat, UV and storms shorten roof life compared with milder climates. Ventilation, installation quality and storm exposure matter as much as the material. We’ll give you a realistic range for your roof and climate.

Is metal worth the extra cost?

If you plan to stay long-term, it can be. Standing-seam metal lasts much longer than shingles and needs little maintenance. If you may move in a few years, architectural or Class 4 shingles are usually better value.

What are Class 4 shingles?

Shingles that pass the UL 2218 impact test at its highest rating. They resist hail better, and many Texas insurers offer a premium credit for them. Ask your agent before deciding.

Warranties

What’s the difference between a manufacturer warranty and a workmanship warranty?

A manufacturer warranty covers defects in the materials. A workmanship warranty covers installation errors by the contractor. You need both. See our warranty page for how each works.

What does your workmanship warranty cover?

Workmanship terms are stated in writing on every proposal, so you can see exactly what is covered and for how long before you sign.

Next step

Question not answered here?

Call us or send the estimate form with your question in the notes — a person will get back to you.

  1. What happens next
  2. 01
    We call you back

    Usually within one business day, to confirm details and book a time.

  3. 02
    On-site visit

    Roof, attic and exterior checked. Photos of everything.

  4. 03
    Written scope

    Photo report and line-item estimate. No pressure, no expiry tricks.

Call now(512) 555-0147Free estimate